COVID-19 UPDATE 3/26/2020
MESSAGE FROM DR OZOG
As you know, the issues that surround COVID-19 continue to evolve day by day. We want to assure you that we have implemented multiple precautions in our office for everyone’s safety. Some examples are regular increased cleaning measures throughout the office and thoroughly sanitizing the exam rooms between each patient visit. In addition, any person entering the office must sanitize their hands immediately and have their temperature checked. We are screening all patients prior to arriving to the office and upon arrival with several questions. These are just a few of the many procedures that are performed on a daily basis. We are fortunate to have a very large waiting room, where social distancing is feasible and can be accomplished with ease when coming for allergy shots. To limit the number of people in our waiting room for the safety of other patients and staff, Minors patients should only be accompanied by one adult and Adult patients should only enter our office with another adult if medically indicated. As a reminder, allergy shots need to be scheduled at this time. Also, biologic therapy such as Xolair, Duplixent Nucala and Fasenra will continue.
As we enter spring, we anticipate the onset of allergy and asthma symptoms for many patients. It is critical to remain healthy, especially at this time and to have these symptoms well controlled. We will remain open and available to meet the needs of our patients to prevent the need to visit an emergency care setting for management of asthma and allergy flares. With that said, beginning Monday, March 23, 2020, we will be adding the option of telehealth visits with our providers. This can be a viable means to accomplish this goal. Please visit our website for the directions regarding this type of visit. In addition, any new patients are also welcome to initiate their care in our practice by a telehealth visit and defer any allergy testing (if indicated) to a later date.
As always, if you have any questions or concerns, please do not hesitate to reach out to us at any time. Remember, “We Listen, We Care”.
As the Corona Virus (COVID-19) continues to spread within the US, here at DIANE L. OZOG, M.D. & Associates, we are committed to the health and safety of our patients, providers and employees. We are constantly monitoring the CDC, IDPH and WHO websites and taking necessary precautions. In light of the recent developments, we have instituted additional measures to keep our patients and staff healthy. Remember our practice can not perform testing for COVID-19.
Starting today, Tuesday, March 17th 2020, and continuing until further notice, we will be implementing NEW restrictions on patient care. This is based on the latest advice we have received form the CDC about the Coronavirus outbreak.
Please the following information carefully…
All Allergy shots will be by appointment ONLY.
All patients will be screened PRIOR to the day of service and calling to make an appointment to ensure they..
– Have not traveled internationally to any country outside the U.S. within 14 days of your appointment.
– Believe that you may have been exposed to COVID-19 even if you have not traveled internationally or
– Are experiencing flu-like symptoms: significant cough, particularly a fever and shortness of breath. Please be advised that Receptionists and Front Desk staff will have you complete a questionnaire in the screening process
Please be advised that Receptionists and Front Desk staff will have you complete a questionnaire in the screening process….
– Have you traveled outside the country since March 1st 2020? If so, where?
– Have you been in close contact with someone who has traveled outside the U.S. since March 1st 2020 or area in the U.S. that have COVID-19, in the last 4 weeks?
– Have you experienced fever, cough, shortness of breath at any time during the last 2 weeks?
– Have you bee in close contact with someone who has experienced fever, cough, shortness of breath any time in the last 2 weeks?
Patients must be symptom free to enter our office. Temperatures, as well will be taken for everyone entering the office.
Please be aware that those patient who answer “YES” to any of the above questions, please call our office at 630-652-0606 or use our website MESSAGE PORTAL. If you do require care, please do not come in without first calling the office. Possibly, using our new Telemedicine Visit will be a solution.
We regret that we must restrict our patient care this way. We are serving our patients in the safest manner possible by following the advice of the CDC under these difficult circumstances. You will see our staff wearing masks and gloves. We have increased our cleaning precautions throughout the office and all exam rooms are thoroughly sanitized between each patient visit.
In doing this, we will safeguard the health and safety of our patients, our care providers, and the whole community. We hope you understand, and we thank you for your cooperation.
Diane L. Ozog, M.D. & Staff